Shipping policy

Whatformsofpaymentdoyouaccept?

We accept Visa®, MasterCard®, American Express®, Discover®, Diner’s Club, JCB, and signature debit cards.

CanIreturnmyproductsafterI’vereceivedthem?

All tangible products ordered online or by phone can be returned within 14 days of the shipping date, as long as they are unopened and in good condition. No returns will be accepted after 14 days. We cannot offer refunds on digital download products, such as articles and music.

Products purchased from any of our distributors are subject to their respective return policies.

Damaged products can be exchanged for the same products with no additional shipping to customer. Damaged products can be exchanged for substitutes with credit for previous purchase plus new shipping charges. We do not offer refunds on damaged products.

Items should be returned to:

Lucky Three Ranch, Inc.
P.O. Box 272490
Fort Collins, CO 80527

Howismyproductshipped?

We ship our products nationally and internationally via UPS/USPS.

WhatifIwantrushdelivery?

Unfortunately, we do not offer rush delivery at this time.

Doyoushipinternationally?

Yes, of course! Shipments are just subject to international shipping charges by UPS/USPS.

WhodoIcallforcustomerservicequestionsregardingmyorder?

For product, ordering or shipping related questions, you can call us at 800-816-7566 or reach us by email.

You can also write us at:
P.O. Box 272490
Fort Collins, CO 80527

HowdoIdownloadthesong,articleorfieldcardsI’vepurchased?

Please note that, for safety, digital items will not automatically download to your browser–you will have to select and confirm the item for download after your purchase. Below is a screen capture of the page you will see after completing your purchase–simply click on the “Download” link for each product to download to your computer.

You will also receive these same links in your confirmation email, as seen below. Please make sure to download your items as soon as you receive the email, as the links will expire after a few days. Contact our support page if you have any issues accessing your items.